We use a lot of spreadsheets, where we get caught up complicating our process, referencing ticketing systems, task lists, email threads, and homebrewed tools for tracking our data subject access requests... it just slows us down and kills efficency to focus on our core business. What's cool about Privacy Request is we're completely hands-off data subject requests now, and we get more efficent results. One of the biggest things is how they mapped to all our marketing tools that contain personal data, which is most of the work for Articles 12 - 21. A typical request used to take us over 14 days to complete, and with Privacy Request we fulfill them in under an hour. Not to mention, we only need 1 resource to track it. This is one of the best solutions out there.
Data privacy is not our business. We have a large customer base in Spain, and could see our data subject requests slowly increasing. We're a small nimble team with an aggresive roadmap, and kept on getting impeded by these requests, that was taking high priority in our backlog. We were always finding new legacy applications based off our data subject requests. We were worried. We started working with Peter after hearing about Privacy Request. The results were great. He setup Privacy Request to crawl across our intranet, network, and SSO to find applications and devices that contain personal data. We have a real-time data map, and we dont need to reactively add new sources, or use up all our resources once a month. With an automated data mapping process, we are now able to confidently practice data minimization, make sure we're enforcing the right retention policies, and satisfy Article 6 and Article 30 for Records of Processing.
Discover systems containing personal data in seconds, not weeks or months. Easily integrate into identity management, SSO, or procurement solutions. Streamline your record of processing activities and reporting.
Pre-built integrations with over 100+ cloud systems to detect data field changes in systems. Live data map stays refreshed with any data field changes, so you don't need to worry.
Pre-built integrations helps you fulfill requests in seconds, not weeks. Avoid slowing down system owners with tedious tasks. Let Privacy Request do the heavy lifting. Verify, review, and fulfill individual rights with a few simple clicks.
Centralize email opt-out preferences across your marketing systems. Customers can opt-out from all systems with one toggle. Monitor if records are recreated after deletion. Integrate into your own secure application or company intranet.
Configure robust roles and permissions across your organization. All data is stored in AES-256, and encrypted in transit from VPC to clients via TLS v1.2. Our customers provision and control permissions for cloud storage in their own environments. Your data belongs to you.
Let Privacy Request do the heavy lifting. We are on a mission to simplify compliance for our customers.
We're purpose built for GDPR, and have expanded for CCPA, Nevada SB-220, and LGPD. We are leveraging several years of experience with the GDPR. We understand the challenges businesses will run into with DSARs. Our counsel works hard to monitor new privacy and data protection laws around the world so you have an expert to lean on.
We perform penetration tests once every 3 months, and any issues are handled in less than 24 hours.
Our servers are fully hosted on AWS located in the United Kingdom. We ensure that data is not transferred outside of the UK or EU.
Our on-boarding is a robust 90-day program to ensure your business is setup for the highest success with data subject request workflow. Throughout our white-glove on-boarding program we provide a dedicated privacy expert to your account, to ensure you see the benefits to your business. At the end of the 90-days, your data subject requests will be a breeze.
Yes. We have multiple features to help you map data leveraging your internal network and identity platform. We will run a discovery across your business to help do a data discovery and map. After that, we provide companies to leverage our assessment tools to identify any missing gaps. We help find structured data sources, but also unstructured data: PST files, PDFs, CCTV footage, and more!
We currently integrate with cloud systems commonly used across businesses. For new integrations, we typically can deploy within 24-48 hours. For in-house applications, we have connectors available with REST APIs for your applications to securely plug into.
For any legacy systems (such as CCTV), we record these systems in our inventory and track any tasks and resources towards that system. This will make sure you have an audit log at a system level.
Your customer-facing interface is 100% customizable. You can choose to host the form in your own environment, so branding stays consistent.
We deliver reports and audit logs directly on your secure portal. Our reports help you stay compliant and ready for any type of surprise. The different reports can vary from a breakdown of a particular data subject request for audit purposes, all the way to summarized reports of your privacy compliance organization-wide. In addition, the dashboard can be used for day-to-day reporting and insights.
We provide a one-stop shop experience, providing you with a dedicated account manager focused on your data privacy and protection compliance. We hold your hand every step of the way ensuring you're getting the results you desire in your privacy program. In case of an audit, your account manager will be focused 100% on your account for any reporting needs. No questions asked. Our real business is you.